1. Seller
- Name: Blink Glasses
- Company registration: Blink isn’t registered as a company yet. Its MERSİS number, tax office and number, trade registry and KEP address will be published here once it is
- Address: Ritim İstanbul AVM, Cevizli Mah., Zuhal Cad., 34846 Maltepe/İstanbul
- Phone: +90 551 066 50 16
- Email: support@wearblink.net
Complaints can be sent to the same contact details.
2. The product
[Filled in at checkout: product, finish, lens type, quantity and prices including taxes]
The main characteristics of the product are those described on the website at the time of your order, including the technical specifications.
3. Price and additional costs
- Price of the products, including all taxes: [Filled in at checkout: price of the products, including taxes]
- Delivery charge: [Filled in at checkout: delivery charge]
- Total amount payable: [Filled in at checkout: total amount payable, including taxes and delivery]
Prices in Turkish lira include VAT (KDV). For deliveries outside Türkiye, import duties and taxes: not applicable, since Blink delivers only within Türkiye.
You don’t have to pay any additional cost you weren’t told about before ordering (MSY Art. 5(3)).
4. Payment
Accepted payment methods: Visa, Mastercard, American Express, UnionPay and Troy credit and debit cards. Payments are processed by PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş..
Payment method chosen for this order: [Filled in at checkout: payment method].
5. Delivery
- Delivery address: [Filled in at checkout: delivery address]
- Delivery date or period: [Filled in at checkout: delivery date or period]
- Carrier: a domestic carrier booked through Kargonomi (kargonomi.com.tr)
- Countries we deliver to: Türkiye only
We must deliver within the period promised above. Except for goods made to your request or personal needs, this can never be more than 30 days from when we receive your order (MSY Art. 16(1)). If we don’t deliver in time, you can cancel the contract, and we refund everything you paid, including delivery charges, with statutory interest, within 14 days of receiving your notice.
Prescription lenses made to your prescription: not applicable, since Blink doesn’t sell prescription lenses.
6. Right of withdrawal
You can withdraw from this contract within 14 days of the day you, or someone you name other than the carrier, receive the product, without giving a reason and without paying a penalty. You can also withdraw at any time between placing the order and delivery.
- How: tell us in writing or on a durable medium before the period ends: by email to support@wearblink.net, or by post to Ritim İstanbul AVM, Cevizli Mah., Zuhal Cad., 34846 Maltepe/İstanbul. Online notice from your account: not available yet; instead, you can create a request under Account → Support Requests. You can use the withdrawal form at the end of this document or any clear statement.
- Returning the product: send it back within 14 days of your notice, using the carrier named in the return code Blink emails (booked through Kargonomi, paid by Blink), to that carrier’s Kartal Kurfalı branch in Istanbul, where Blink collects it. If you use that carrier, you pay no return costs. If we haven’t named a carrier, we can’t charge you for the return.
- Refund: we refund everything you paid, including the delivery charge, within 14 days of the product being handed to the return carrier (or of receiving your notice, if you withdraw before delivery), in one payment, by the same payment method, at no cost to you.
- Use during the period: you aren’t responsible for changes or wear caused by using the product in line with its operation, technical specifications and instructions.
7. When the right of withdrawal doesn’t apply
Under MSY Art. 15(1)(b), unless agreed otherwise, the right of withdrawal doesn’t apply to goods prepared to the consumer’s request or personal needs. For prescription lenses made to your prescription: Blink doesn’t sell prescription lenses, so every Blink One order keeps the full right of withdrawal.
The right of withdrawal applies to everything else in this order.
8. Defective products and warranty
If the product is defective, you can choose to withdraw from the contract, get a price reduction, have it repaired free of charge, or have it replaced with a non-defective one (Law No. 6502, Art. 11). A defect that appears within six months of delivery is presumed to have existed at delivery. These rights last two years from delivery. See the Warranty page.
9. Complaints and disputes
Send complaints to support@wearblink.net or Ritim İstanbul AVM, Cevizli Mah., Zuhal Cad., 34846 Maltepe/İstanbul.
You can apply to the consumer arbitration committee (tüketici hakem heyeti) where you live or where you bought the product, within the monetary limits announced each year by the Ministry of Trade. Above those limits, you can apply to the consumer court after the mandatory mediation step under Article 73/A of Law No. 6502. If you live outside Türkiye, the mandatory consumer law of your country also applies.
10. Personal data
Personal data in your order is processed as described in the Privacy Policy and the KVKK Notice.
Withdrawal form
Fill in and send this form only if you want to withdraw from the contract.
- To: Blink Glasses, Ritim İstanbul AVM, Cevizli Mah., Zuhal Cad., 34846 Maltepe/İstanbul, support@wearblink.net
- I hereby give notice that I withdraw from my contract for the sale of the following goods:
- Ordered on / received on:
- Goods:
- Order number:
- Name of consumer:
- Address of consumer:
- Signature of consumer (only if this form is sent on paper):
- Date: